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Action 20 in Italy flag Italy

Member States will provide cross-border and interoperable eDelivery services for citizens, e.g. so that they can study, work, reside, receive health care and retire anywhere in the European Union.

Indicator Status Evidence
Do you provide any cross-border online and interoperable services for citizens? If yes, How many? Please list them. Yes PEC (Posta Elettronica Certificata - Certified Electronic Mail) is a legally valid eDelivery channel between Government and citizens and businesses. Source:
Are you planning to provide those services between now and 2015 ? Yes Since July 1st, 2013 the PEC eDelivery channel is mandatory between businesses and Government.