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Action 34 in Luxembourg flag Luxembourg

Member States should have aligned their national interoperability frameworks to the EIF.

Indicator Status Evidence
Do you have a National Interoperability Framework? Yes Interoperability on a national level is ensured by the “guichet.lu” platform, a combined front office and back office solution that covers C2G, B2G and G2G transactions. Citizens (C) and businesses (B) communicate with the government (G) through secure personal spaces that enable users to exchange documents linked to an administrative procedure, to communicate procedural problems (incomplete files), to communicate the status of the procedure and to deliver the service (if the deliverable is a document – certificates, testimonials…).
Have you aligned your national interoperability frameworks with the European Interoperability Framework? Yes Luxembourg is one of the project partners in both the STORK 2 and SPOCS large scale pilots. In this context, Luxembourg will eventually be able to offer “guichet.lu” personal spaces to non-residents who have an eID form another Member State (S-PEPS component of STORK) and enable them to access to their documents in a data space in their home country through standardised SPOCS connectors and containers. Interoperability between the national platform and those of other Member States will however be dependent on the existence of brokerage services (as envisioned in the context of SPOCS).
Does your National Interoperability Framework take into account the European dimension of public service delivery? Yes In the context of the eIDAS regulation eIDs of other Member States will also be accepted for authentication and electronic signature in the context of Luxembourg Government online services. As LU will use PEPPOL for the eDelivery of electronic invoices, it will also be possible from 2017 on for anybody using PEPPOL (i.e. also foreign companies or countries) to send invoices to the Luxembourg Government.