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Action 18 in Belgium flag Belgium

Member States will ensure that a ‘second generation’ of points of single contact will function as fully fledged eGovernment centres beyond the requirements and areas covered by the Services Directive.

Indicator Status Evidence
Does the Point of Single Contact cover all the services foreseen in the Service Directive? Yes " In wallonia :"
Can all the administrative processes be done through the Point of Single Contact? Yes " In wallonia : No. Some may be done through; some others through other institutional webportals New espace personnel (mid 2016) will enable theses possibilities as a PSC"
Does the PSC facilitate cross-border provision of services? Yes