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Action 2 in Cyprus flag Cyprus

Member States will develop personalised online services, including functions such as monitoring the progress of transactions with public administrations.

Indicator Status Evidence
Have you developed any personalised services? Yes Personalized online eservices are provided through the Cyprus Government Gateway ARIADNI which allows citizens to log in using their credentials (single sign on) and have access to online services and personal information. Additionally, there is a number of personalized eservices available which will also be provided through ARIADNI in the future. For example, the electronic submission of Income Tax Return and VAT Declaration ( You need to be a registered user in order to enter the system and monitor the progress of your declaration status per year (i.e. if cleared or still under evaluation).
Are those personalised services available via multiple channels? Yes Through Internet and Citizens Support Centers.